Privacy Policy

At High 5 Casino, your privacy and personal trust are our highest priorities. This Privacy Policy details how High 5 Entertainment, LLC collects, safeguards, uses, and discloses information obtained from our players across our websites, social casino portals, and mobile applications.

1. Information We Collect

We collect personal information that you provide voluntarily or automatically during your interaction with our services:

• Registration Details: Your legal name, email address, date of birth (to verify you are 21+), and chosen username.
• Identity Verification Data (KYC): For players participating in promotional sweepstakes prize redemptions, we collect government ID copies, social security numbers (for IRS 1099 reporting when required by US federal tax law), proof of residential address, and bank payment routing details.
• Technical & Telemetry Data: IP address, geolocation coordinates (to enforce jurisdictional eligibility), device identifiers, browser specifications, and gameplay logs.

2. How We Use Your Data

Your information is collected and processed for legitimate business reasons, including:

• Creating, managing, and authenticating your player account.
• Processing recurring 4-hour coin harvests, daily wheel bonuses, and leaderboard points.
• Complying with mandatory US sweepstakes regulations and Anti-Money Laundering (AML) standards.
• Delivering prize redemptions (direct bank transfers or electronic gift cards).
• Detecting fraudulent activity, bot abuse, multi-accounting, and location spoofing.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third-party data brokers. We only share information with certified service providers who perform vital operational functions, such as:

• Identity verification and fraud prevention screening services.
• Secure ACH banking networks and merchant payment processors.
• Cloud hosting infrastructures protected by 256-bit SSL encryption.
• Legal authorities when strictly compelled under court subpoena or statutory law.

4. US State Consumer Rights (CCPA/CPRA, VCDPA & More)

Depending on your state of residence (including California, Virginia, Colorado, Connecticut, New Jersey, and others), you may possess statutory rights regarding your personal data:

• Right to Know: Request disclosure of specific pieces of personal information collected.
• Right to Delete: Request deletion of your personal data, subject to legal record retention requirements for sweepstakes audits and tax compliance.
• Right to Correct: Update inaccurate or incomplete account records.
• Non-Discrimination: We will never deny services or charge differing rates for exercising your privacy rights.

5. Data Retention & Security

We implement rigorous administrative, physical, and technical safeguards, including multi-factor authentication, database tokenization, and end-to-end encryption. Data is maintained only as long as necessary to fulfill the services and adhere to state gaming and sweepstakes recordkeeping statutes.