Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User", "Player", or "You") and High 5 Entertainment, LLC ("Company", "We", "Us", or "High 5 Casino"), a limited liability company organized under the laws of the State of New Jersey, having its registered office at 251 Little Falls Drive, Wilmington, DE 19808.

By creating an account, accessing, browsing, or participating in social casino games, sweeps promotional games, or interactive features via High 5 Casino, you acknowledge that you have read, understood, and agreed to be bound by all stipulations outlined in these Terms and our related Privacy Policy.

2. Eligibility & Age Verification (21+)

Access to High 5 Casino is strictly limited to natural persons who satisfy all of the following requirements:

• You are at least twenty-one (21) years of age or older at the time of account creation.
• You are physically located in an eligible jurisdiction within the United States where social casino gaming and promotional sweepstakes are authorized by law.
• You maintain only one (1) single registered account per individual, residential address, IP address, or device. Multiple account registrations will lead to immediate forfeiture of coins and permanent account termination.
• You are not an employee, officer, director, contractor, or direct family member of High 5 Entertainment, LLC or High 5 Games.

3. Virtual Currencies (Game Coins & Sweeps Coins)

High 5 Casino operates using a dual-currency social gaming mechanic designed for recreational enjoyment and legal promotional sweepstakes:

Game Coins (GC): Game Coins are strictly virtual tokens intended exclusively for entertainment and social amusement. Game Coins possess no actual monetary value, cannot be transferred, exchanged, sold, or redeemed for currency, prizes, or goods under any circumstances. Optional purchases of Game Coins are final and non-refundable.

Sweeps Coins (SC): Sweeps Coins represent promotional sweepstakes entries governed by US sweepstakes regulations. Sweeps Coins CANNOT be purchased with real money. Compliant users can obtain free Sweeps Coins through daily login harvests, complimentary gift tiers accompanying optional Game Coin bundles, promotional social tournaments, or via handwritten postal mail-in requests according to our official Sweepstakes Rules.

4. Boost on Demand & In-Game Diamonds

In-game Diamonds are non-transferable reward tokens earned through regular play or special events. Diamonds can be utilized in the Boost on Demand store to trigger selective in-game features, such as multiplier spins, bonus symbol injections, or reel transformations. Diamonds hold no monetary cash value and cannot be redeemed for real prizes.

5. Real Prize Redemptions & KYC Verification

Players participating with Sweeps Coins who accumulate qualifying winnings may request real prize redemptions (such as digital retail gift cards or direct bank ACH transfers), subject to:

• KYC Verification: Valid government-issued photo ID, proof of residential address (e.g., utility bill dated within 90 days), and bank ownership verification.
• Minimum Thresholds: Meeting the minimum threshold of eligible won Sweeps Coins as stated in the cashier dashboard.
• 1x Playthrough: Compliant promotional entries must be played through at least once before redemption eligibility.
• Processing Timelines: Verified redemption requests are typically processed within 24 to 48 business hours.

6. Prohibited Activities & Fair Play

Users agree not to engage in bots, automated software, data scraping, VPN manipulation to disguise location, account sharing, harassment of customer support agents, or fraudulent chargeback attempts. Violation will trigger immediate account suspension and notification of relevant authorities.

7. Limitation of Liability & Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIGH 5 ENTERTAINMENT, LLC AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF THE SERVICE, SYSTEM DOWNTIME, OR DATA TRANSMISSION ERRORS.

8. Governing Law & Dispute Resolution

These Terms shall be interpreted and governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively through binding individual arbitration administered under the rules of the American Arbitration Association (AAA).